Attention Business Professionals,

Below is a sign I found hanging on a soda fountain at a 5 Guys burgers and fries in Atlanta, GA. Even though they only sell hamburgers and french-fries we can all learn a lot from their business model.

All of us should aspire to the ideals shown by this burger joint!

“You, the customer, are the most important visitor on our premises, You are not dependent on us, we are dependent on you. You are not an outsider in our business – you are part of it. We are not doing you a favor by serving you . . . you are doing us a favor by giving us the opportunity to do so. Thank you, Five Guys”

When was the last time you encountered customer centric service at any business? If you have I bet you remember it and make buying decisions based on that quality of service. Let’s try to be as customer oriented as this fast-food chain and I am sure that success will follow

P.S. While my wife and I were at the restaurant we were treated in a manor that showed that for 5 Guys, the sign is not just a lofty goal but a practiced methodology. The pride in what they do is apparent the second you walk through the door.

Visit their website:

http://www.fiveguys.com

Here is my Manga caricature as drawn by www.faceyourmanga.com. I found it via Kevin Rose’s Pownce link. go and make one of your own and see what your anime character looks like!

-Joe

Ok, so I fear I may have lost it. Today I sat down at my computer, in my office, at my adult job, and spent an entire hour trying to figure out how to get more followers on Twitter. I mean “Come on!” I’m an adult right, I don’t need adoring fans or groupies, but occasionally I have a few things to say and I have a tendency to want to say them to an audience outside of my normal life. I think it all goes back to when I was on radio as a weekend DJ at a station here in Atlanta. I really enjoyed the opportunity to throw my ideas out there and get instant feed back from the entire city, the exchange of information and ideas was awesome. Read the rest of this entry »

Well, it has been 3 weeks now since i got my hands on the iPhone 3G and I have to say I am still enamored with the quality of the interface. The device feels solid, works well and has few bugs (At least for me it has had few bugs. others have had nothing but issues from the get-go.) The 3G internet speed is zippy (solid 1.4-1.6Mbps when in 3G coverage areas) and quite responsive, certainly enough for surfing the web and for use with my Exchange account for e-mail. The problem now is that I have had enough time away from my Treo 750 Windows Mobile device to start missing some of the common sense type features that for some reason the iPhone lacks even in its 2nd generation. Read the rest of this entry »

Hi! my name is Steven J. Harper but my friends call me Joe, this is my personal website and I use this space to promote myself, and my ideas.

I run several technology oriented websites that are designed to help people do more with their technology. I am also an amature photographer you will find my pictures here on this site. if you are looking for Tech news, just flip through this and my other websites to find out more about the various sites I maintain and the reviews I have done. Feel free to drop me a line if you have any questions. Read the rest of this entry »